Flex Queue

Make Busy Signals A Thing of the Past

Accepting busy signals or increasing the number of incoming lines is not a smart solution for companies with high-call volumes. Flex Queue is one of the most cost effective ways to ensure calls are answered while minimalizing line cost. In fact, you may actually be able to reduce the number of phone lines you have.

Key Features

  • Calls are always answered regardless of the number of incoming phone lines at your company
  • ​​​Additional capacity for your phone system during peak calling periods
  • Provides your business with a totally non-blocking hunt group
  • Calls are answered and held in queue until a line becomes available
  • Ability to play informational messages while calls are in the queue