Flex ServicesBack

 

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Voicemail that really delivers!


We’re all familiar with voicemail and how valuable it is at taking our messages. But, what about a voicemail system that responds to your caller! There are many situations that can arise when just taking a message is not enough. Situations where there may be a need for immediate action. Such as a medical office, service company, part’s vendor, veterinarian’s office or even a church where a pastor may be needed. Our system can connect the caller to a predetermined calling plan that will provide immediate action even if it has to try several telephone numbers to do it. People in the call group will be notified of the situation by (Whisper Mode) before the actual call is transferred over to them. What about a voicemail system that is dynamic, that can change based on time of day, day of the week or hour? Our “Flex Mail” is totally configured to meet the needs of your business not ours. Any company can sell you a voicemail system and service but only Network Communications can provide you with a total solution that’s customized for your situation. “Flex Mail,” a voicemail system that really delivers!

For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Is Your Business Really Getting It’s Money’s Worth?


Call Tracking provides Detailed and real-time phone call analytics reports. Reporting includes tracking data on call volume, routing, duration and more inbound and outbound phone calls.
Using Call Tracking for your Business
Do you know which ads generate the most leads? Use Call Tracking software to measure the success of marketing campaigns, track phone calls alongside web data in Google Analytics and increase overall marketing ROI.
Key Features of Call Tracking

  • Access to real-time reports from the web
    Flex Track call tracking software includes complete real-time analytics reports that you can access from the web whenever you’d like.
  • Download call tracking reports in multiple formats
    To help you analyze reports, you can also download reports into several easy-to-use formats.
  • Call Tracking in Google Analytics
    Do you have a website? Track phone calls alongside web data in Google Analytics.
  • Track phone calls from your website
    Use Network’s Dynamic Phone Number Insertion software to track which referral sources lead to the most phone calls, by displaying unique phone numbers on your site depending on the referral source of the traffic.
For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Information is just a phone call away!


"Flex Line" provides a business with a virtual phone line that plays a prerecorded message which can be used for a variety of applications. “Flex Line” is not installed at your location but is actually located at our main switching facility. You control the content while we provide the facilities. Since none of your phone lines are used, your callers never get busy signals and you never tie up your resources.

Here are just a few of the applications that “Flex Line” could be used for:
Advertise Products or Specials
Job Postings / Instructions
School Closings or Current Events
Prayer Line or Daily Devotionals
CD Rates & Mortgage Information

These are just a few of the possibilities with our new “Flex Line.” In addition, “Flex Line” can be set up to play current events such as news, weather, sports, etc. “Flex Line” can also poll the caller to see if they would like to be connected to someone after hearing your recorded message. It is all about customization and what works best for you.

For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Need New Market Areas?


"Flex Port" provides business owners with local numbers that can be used for multiple applications. Need a virtual office in another city with a local number in that city’s directory and directory assistance? With “Flex Port” you can open new markets without the expense of actually opening a local office there. The local number can be assigned to ring to your office, cell phone, or any destination number you choose. Plus, we can add time of day routing so those calls can be diverted to a different location based on your needs. Some business owners need to move their office to a different location or different city, which usually means giving up their telephone number. With “Flex Port” you can keep your local number no matter where you move. Is your main office or customer service department long distance? With “Flex Port” we can assign a local number that can call anywhere making it accessible to your people and customers outside your business. Whatever the need, “Flex Port” is totally customizable to suit your particular situation.

For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Put a Fax Machine on Your Desktop


Ever wish you had a fax machine at your desk? Well, now you can with “Flex Fax.” We assign you your own personal local or toll free number and faxes will go directly to your email address. No more will you have to worry about getting up and going through countless faxes at your commonly shared fax machine. Your faxes remain personal and private, stored right on your computer until you are ready to print them out. “Flex Fax” is also good for travelers who need to receive faxes on the road. When they check their emails, their faxes will be there as well. What about the fax machines at the office that seem to be busy all the time? By redirecting your main fax number to our “Flex Fax” system, all of your faxes will be sent to your email address. This will free up your fax line for just sending faxes out and will keep your incoming fax documents safe for printing out later. Remember, “Flex Fax” lines never return busy signals.

For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Busy Signals Got You Down?


Busy signals can now be a thing of the past. “Flex Queue” provides your business with a totally non blocking hunt group. It always answers your calls regardless of the number of incoming lines you may have. This is achieved by “Virtual Ports” on our switch that takes over when yours becomes full. The calls are answered and held in queue until one of your lines comes open. We realize that some customers have peak calling periods whereas their call volumes exceed their line capacity. As a solution, most business owners will either except the busy signals or increase the number of incoming lines. With “Flex Queue” it may not be necessary to add more lines, but actually lead to a line reduction. One other advantage to “Flex Queue” is its ability to play informational messages during the queue. “Flex Queue” is one of the most cost effective ways to keep those calls answered while keeping your line cost down.

For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Automated Reminder Calls Made Easy


Time management is a key component to running a successful medical or dental practice. When patients miss appointments it throws off your day and prevents you from filling that slot with a patient whom you can help. Flex Call enables you to automatically call patients to remind them of their appointments.

Instead of using your staff’s valuable time to make repetitive administrative calls, simply put the recorded message you want to send, upload the phone numbers for the patients who have appointments tomorrow, set the start time for your calls, and hit send. Whether you are calling 10 or 1,000 patients, the Flex Call service will make each call for you. You can even personalize your message with the patient’s name, appointment time or other appropriate information.

Key Features of Flex Call

  • Complete control to schedule and manage broadcasts
    With our no-programming Flex Call system, you set the delivery  schedule and even the speed that calls are made.
  • Change Appointment Options
    Proactively learn which patients need to change their appointment. Flex Call Service includes a Press 1 option so patients can Press 1 to speak with a receptionist to reschedule their appointment, giving your office time to fill that slot.
  • Instant access to real-time reports about each call
    Real-time reports let you know which patients received the message live or on their answering machines.
For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Need a Receptionist That Never Misses Work of Wants a Day Off?


Flex Receptionist is a hosted PBX auto attendant service with intelligent routing that automatically greets and routes phone calls based on your office schedule.
Using Flex Receptionist for Your Business
Flex Receptionist gives your company a professional image, saves you time and money by freeing your receptionist from routing calls and improves your customer experience by making sure their calls are greeted and routed correctly whether or not you are in the office.

Key Features of Flex Receptionist:

  • Fast, easy web set up
    Flex Receptionist can be set up, configured and updated in just minutes from an easy to use website.
  • Unlimited extensions
    While many companies charge for each  extension, Flex Receptionist can automatically route calls to an unlimited number of extensions at no extra charge.
  • Custom Audio Greeting
    Want a custom audio greeting? Try uploading a sound file, recording your message over the phone or using our text-to-speech engine for your Flex Receptionist greeting.
  • Speech recognition functionality
    Don’t ask callers to press 1 for sales or 2 for support, route calls based on what the caller says just like a live receptionist would. With Flex Receptionist, you can route callers based on what they say not just based on the buttons they press.
  • Advanced call routing options
    In addition to routing to multiple extensions, Flex Receptionist can route calls to a company directory, your Find Me which calls your office, home, and cell phone simultaneously, a sales Lead Distributor and more.
For a Demo dial 903-212-9111

In today’s economy it has become more important than ever to maximize business resources, while trying to lover overall costs. Network Communications is working hard to help businesses do just that. Not only have we built one of the best local telephone networks around, we have made great strides in developing new products and services that can truly benefit businesses. We proudly introduce our new line of “Flex Services” that offer so much for so little.

Does your business need a makeover?


Flex Greeting can make a small business sound big and a big business sound bigger. Most businesses just simply answer the phone but Flex Greeting can add flair and sophistication for very little money. How does Flex Greeting work? It simply answers all of your calls in advance, plays your greeting and rings to your location. Sound simple, it is. There is no need to add extra lines or equipment. The greetings are recorded in house for free or professionally done, for a one-time fee. Listen to the difference and decide for yourself if, “Flex Greeting is right for you.

For a Demo dial 903-212-9111